How to Design a Welcoming Reception Area and Make a Good First Impression

We’ve all heard the old adage that you only get one chance to make a first impression, and that’s a statement that applies to office spaces as it does to meeting new people. When someone visits your office for the first time, the reception area is where they form their first impression of your office. Ideally, a reception area should say something about your company’s unique personality and culture while still being inviting and comfortable. If you’re planning a new reception area, here are a few tips to help make sure you make a great first impression on visitors.

Office lounge space with workers relaxing and socializing


When you’re waiting for an appointment, uncomfortable seating can make that wait seem a lot longer. As you plan your reception area, it’s important to not only choose seating that is comfortable to sit in, but to make sure you have enough seating to comfortably accommodate everybody. Consider how many people, on average, are waiting in your reception area at a given time. If you typically only have a few people waiting at a time, individual chairs, like Bob Lounge Chairs and Jenny Round Low Chairs, may be perfect for you. But if your reception area tends to be very busy, think about using a mix of chairs and sofas. Hosu Sofas have a strong residential influence that helps put people at ease while Campfire Big Lounges can easily be used alone or be combined to create seating for more people.

Lounge space with white couch and black chair along with a round side table on top of rug


Whether it’s an elegant end table or a modern coffee table, tables in reception areas are always appreciated. People often arrive for meetings carrying bags or cups of coffee and need a place to put them down. Or maybe you’d like to set out some magazines for people to look through while they wait. Jenny Coffee Tables are highly versatile and can be used for many different purposes in a reception area. Bassline Tables are another great option for reception areas and are available in a range of shapes, sizes, and finishes, giving you lots of ways to create a table that suits your company’s style.

Open office area with woman sitting in lounge seating on her phone


There’s nothing comfortable about a space that doesn’t have enough light. Even if you have natural light in your reception area, sometimes you need a little extra light to make it a little more inviting. Campfire Big Lamps are a great fit for reception areas and create a soft, welcoming light that will help people feel right at home.

Grey Campfire Footrest for relaxing feet in the office


It’s all about the details. Sometimes, it’s the little things that help make people the most comfortable. Do people often spend time on phones or laptops while they’re in the reception area? If so, make sure they have access to power outlets if they need to recharge their devices. Thread is a simple and convenient power solution that brings power anywhere you need it without the need for major construction. Or maybe people would appreciate being able to put their feet up while they wait for an appointment. A Campfire Footrest could be just what they’re looking for.

Woman sitting in ergonomic office chair writing on paper

Receptionist Seating

Reception areas should be welcoming to visitors and employees alike. While it’s important to have comfortable seating for your guests, receptionists spend more time in the area and will need good ergonomic support throughout the day. When choosing a chair for your receptionist, look for one that was designed with natural movements in mind, such as Gesture and SILQ chairs from Steelcase. SILQ is so intuitive that the only adjustment mechanism it needs is for height, allowing your receptionist to stay focused on their job, not trying to get their chair adjusted just right.

For more help planning a reception area, schedule a call with our planning team. Once our team learns more about your space and your unique needs, they’ll get to work planning a space that’s tailored to fit your goals and style.

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