Product Reviews / Q&A

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What are product reviews?

  • Customers who have purchased products from the Steelcase Store provide feedback based on their personal experiences, which can help you determine which product best suits your needs.
  • Each product review gives an overall rating based upon a 1 to 5 star rating system with 5 being the most favorable.

What are product Q&As?

For every product on Steelcase Store, Q&A is available. Using our online form, customers may ask a specific question about products and our representatives will respond with helpful answers. Customers may also benefit from reading the questions that other customers have asked as well as the responses.

How do I find a product review or answers?

  • Visit the page for the product you are interested in.
  • Click the Reviews link near the top of the page, or in the first column on the brochure page you can select Reviews or Q&A. 
  • The Product Reviews page displays options for writing a review or asking a question. For reviews, the overall rating is displayed, followed by the reviews that have been posted for the product, then the Q&A section follows at the end. 
  • For Reviews, following the posted reviews, you will see the question, “Was this review helpful to you?” Your reply of yes or no will help us continually improve our online services.
  • A link is available for you to flag any inappropriate review content.

Submit a product review or ask a question

  • Visit the page for the product you are interested in. Click on “Write a Review" or "Ask a Question".
  • You will then be directed to the page where you can write and submit your review together with your comments and images or videos of you and the product.
  • Reviews and Q&A may take up to 72 hours to appear following submission.