Privacy Policy

Privacy Policy

Last revised and updated:  March 28, 2015

Introduction

Steelcase Inc. ("Company""weor “us”), respect your privacy and we are committed to protecting it through our compliance with this policy. 

This policy describes the types of information we may collect from you or that you may provide when you visit store.steelcase.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. 

This policy applies solely to information we collect on this Website and in e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by us or any third party (including our affiliates) that may link to or be accessible from or on this Website.

Please read this policy carefully to understand our current policies and practices regarding your information and how we will treat it. BY SUBMITTING PERSONAL INFORMATION TO US OR BY ACCESSING OR USING THIS WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AFFIRM THAT YOU ARE EITHER 18 YEARS OF AGE, OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT, AND THAT YOU ARE FULLY COMPETENT TO CONSENT TO THIS POLICY.

This policy may change from time to time as set out below under Changes to our Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy frequently for updates.

Children’s Privacy

Our Website does not knowingly intend to collect personal information from children under 13 years of age. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified and that you will provide on a voluntary basis, such as name, postal address, e-mail address, telephone number or any other information that can be used to identify, describe, locate or contact you online or offline ("personal information") to provide you information on our products and services; (b) that is about you but individually does not identify you, such as the contents of your comments and postings on the Website; and/or (c) about your internet connection, the equipment you use to access our Website and usage details to improve your access and visit of our Website.

We collect this information: (a) directly from you when you provide it to us; and/or (b) automatically as you navigate through the site, including usage details, IP addresses and information collected through cookies.

Information You Provide to Us

The information you provide directly to us on or through our Website may include: (a) information provided at the time of registering to use our Website or when requesting further services; (b) records and copies of your correspondence (including e-mail addresses), if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) your search queries on the Website; and/or (e) details of transactions you carry out through our Website and their fulfillment.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions and patterns, including: (a) details of your visits to our Website and other communication data and the resources that you access and use on the Website; and (b) information about your computer and internet connection, including your IP address, operating system and browser type. Other parties such as third-party advertising partners and analytics providers may collect and use such data to serve tailored ads to your device. For more information about third-party interest-based online/behavioral advertising (and opting out of such use), see “Tracking Technologies and Advertising” set out later in this policy.

The information we collect automatically is statistical data and does not include direct personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, allowing us to customize our Website according to your individual interests and recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file stored on your computer’s hard drive, mobile phone, or other device. Cookies do not damage your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser or on the banner appearing in the first page of the Website. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices about How We Use and Disclose Your Information set out later in this policy.


To comply with current legislation, we need to ask for your consent to set the performance cookies described above. When you arrive on our Website a pop-up message will appear asking for your consent to place cookies on your device. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings or consulting the menu available in the cookies banner.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information for the following purposes: (a) to present our Website and its contents to you; (b) to provide you with information, products or services that you request from us; (c) to analyze and improve our products and services; and (d) to market Steelcase products and services.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction under the conditions set forth in this section.

We may disclose for the purposes described above, personal information that we collect or you provide as set out in this privacy policy: (a) to our subsidiaries and affiliates; (b) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; and (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; and (b) to enforce or apply our Terms of Use and other agreements.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our products or services, you can opt-out by  logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request using the “Contact Us” form. If we have sent you a promotional e-mail, you may click on the opt-out option included in the email and thus send us a return e-mail asking to be omitted from future e-mail distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.


Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail using the “Contact Us” form to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account, and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: our “Contact Us” form, or via our toll-free number: 800.516.3454.

Copyright © 2007-2015 Steelcase Inc.  All rights reserved.