Have a question or concern?
Check the list below, which includes things our customers often want to know more about. It’s arranged alphabetically, so you can find what you’re looking for. If you are looking for a product not currently listed on our site, please contact your local dealer.
If you have a question that’s not answered here or ideas about how we can improve your shopping experience, we’d like to hear from you. Give us a call (800) 516-3454 or contact us via email.
Accounts
- Create your account
- Edit account information
- Get your password
- Ensure account security
- Update your e-mail preferences
Legal Information
Orders
- Add a personal message to your order
- Change your order
- Check order status
- Missing parts
- Missing items
- Ordering by phone
- Overdue orders
Payments
Pricing and Promotions
Product Information
- Adjustability instructions
- Assembly instructions
- Fabric choices and samples (swatches)
- Furniture care guidelines
- Other available Steelcase products
- Replacement parts
Product Reviews
Returns and Repairs
- Product repairs
- Product returns
- Received wrong product
- Steelcase Store returns policy
- Warranty and damage issues
Shipping and Delivery
Questions?
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or contact us via email
