Have a question or concern?
Check the list below, which includes things our customers often want to know more about. It’s arranged alphabetically, so you can find what you’re looking for. If you are looking for a product not currently listed on our site, please contact your local dealer.
If you have a question that’s not answered here or ideas about how we can improve your shopping experience, we’d like to hear from you. Give us a call (800) 516-3454 or contact us via email at email@example.com. We're available by phone 8 a.m. - 5 p.m. EST, Monday-Friday.
- Order changes or cancellations
- Check order status
- Missing or overdue parts or items
- Ordering by phone
- Adjustability instructions
- Assembly instructions
- Fabric choices and samples (swatches)
- Furniture care guidelines
- Other available Steelcase products
- Replacement parts
- Chair Compare
- Caster Finder
- Product repairs and returns
- Received wrong product
- Steelcase Store return policy
- Warranty and damage issues