Think Chair in 3D/Leather by Steelcase

Think Chair in 3D/Leather Reviews

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SteelcaseThink Chair In Fabric
 
4.2

(based on 80 reviews)

Ratings Distribution

  • 5 Stars

     

    (45)

  • 4 Stars

     

    (20)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (6)

82%

of respondents would recommend this to a friend.

Pros

  • Attractive (70)
  • Comfortable (60)
  • High quality (56)
  • Durable (54)
  • Good support (53)

Cons

  • Uncomfortble (11)
  • Poor value (8)
  • Lacks adjustability (5)
  • Unsupportive (5)
  • Hard to clean (4)

Best Uses

  • Office chair (work) (53)
  • Home office chair (46)
  • Conference chair (12)
  • Formal (7)
  • Reception seating (4)

Reviewed by 80 customers

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Displaying reviews 1-10

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1.0

I 'Think' this chair gives me back pain!

By TonyG

from New York, NY

About Me Quality Oriented

Verified Reviewer

Pros

  • Contemporary design
  • Lightweight

Cons

  • Causes Back Pain
  • Herniated Disc-inducing
  • Uncomfortable

Best Uses

    Comments about Steelcase Think Chair In Fabric:

    My employer disposed of several hundred excellent Herman Miller Aeron chairs and replaced them with awful Steelcase Think chairs when we moved offices from Madison Avenue to Columbus Circle 18 months' ago, and I have been experiencing moderate to severe back pain ever since. Yesterday I reviewed some MRI films with my doctor, and was diagnosed with multiple herniated discs in my cervical (i.e. upper) spine. The only way I can sit in this awful chair for any length of time is with a Sissel SitFit Plus air cushion beneath me.

    • Primary use:
    • Business
    • Was this a gift?:
    • No
     
    5.0

    Trim Excellence

    By Sam

    from Covina, CA

    Verified Reviewer

    Pros

    • Attractive Design
    • Comfortable
    • Easy to Clean
    • Easy to Use/Intuitive
    • Good Value
    • Highly Adjustable
    • High Quality
    • Sturdy
    • Supportive
    • Unobtrusive

    Cons

      Best Uses

      • Home Office Chair
      • Office Chair (Work)

      Comments about Steelcase Think Chair In Fabric:

      I have had the fabric version of this chair for about 10 years. I use it daily and continue to enjoy its trim form and flexible comfort. The chair does not overpower the room and yet provides all the adjustments and comfort I require. Several of the "higher tech/ergonomic" chairs I looked at when I shopped for my home/office seating looked liked a dentist's/barber's chair from the 1800s. I definitely wanted comfort and style - not simply comfort alone.

      The fabric and chair exhibit no obvious wear. I understand that Steelcase intends to have a buy-back program in conjunction with an introduction of a further refinement of the chair in fall '14. I don't know how the chair can be improved, but I am definitely interested in whatever the designer(s) of this chair can come up with. I paid retail for the chair and sometime later received a free upgrade to the adjustable arms when they became available. Of course I liked the chair even before the upgrade. I am considering another Think chair for my wife.

       
      3.0

      Causing back issues

      By Keith G

      from Seattle

      Verified Reviewer

      Pros

      • Attractive Design
      • Highly Adjustable
      • High Quality
      • Sturdy
      • Supportive

      Cons

      • Uncomfortble

      Best Uses

      • Home Office Chair
      • Office Chair (Work)

      Comments about Steelcase Think Chair In Fabric:

      I love this chair, but it has one major flaw. The tension in the back is too tight, even in the loosest setting - even for a big guy for me. To lean back in the chair requires you to use your back muscles to push it back. After using for a few months it actually has caused or aggravated an injury in my lower back. :(

      I have sort of hacked it into a more reclined position by putting a wedge of cardboard in the base. Not a very good solution.

      (0 of 1 customers found this review helpful)

       
      2.0

      I too was sliding forward!!

      By Harold

      from Pittsburgh PA

      Verified Reviewer

      Pros

      • Sturdy

      Cons

      • Anfd Found 2 White Spacer
      • At Then Rear Tilting Me
      • Chair Is Now Great
      • I Removed Them And This
      • I Too Was Sliding Forward
      • I Turned The Chair Over

      Best Uses

        Comments about Steelcase Think Chair In Fabric:

        The sliding forward was a problem.
        I removed the @ White Spacers from between the
        seat and the frame that were the rason for the TILT!!

        Great chair now!!

         
        5.0

        Definitive Steelcase Think Chair Review

        By Think Chair Reviewer

        from USA

        Verified Reviewer

        Pros

        • Attractive Design
        • Comfortable
        • Easy to Use/Intuitive
        • Good Value
        • High Quality
        • Sturdy
        • Supportive

        Cons

        • Could Use A Design Option

        Best Uses

        • Formal
        • Office Chair (Work)

        Comments about Steelcase Think Chair In Fabric:

        I did my research, I decided on the Think chair, and here are my thoughts.

        I wanted a top quality chair, as mine gets a lot of use. I researched the top chairs - the Steelcase Leap, the Think, as well as others.

        I honed in on the Steelcase Leap first, as it was highly reviewed. But on closer examination, I realized the Leap looked like a task chair. If I was only a computer user, I may have gone with the Leap.

        The Think had a more traditional appearance and looked more like an executive chair.

        In my job, while I do use a computer quite a bit, I also have lots of meetings. I wanted a chair that could handle both, and look good while doing it. I didn't want a chair that would make me look like a computer nerd worried about back problems.

        The more I researched the Think, the more I found it was in many cases found by reviewers to be even better than the Leap.

        Factors that influenced my decision:

        1) Steelcase is a company with a great reputation and a history going back to the days of Mid Century Modern. I am a fan of Mid Century Modern design. The Think has a little bit of MCM sensibility.

        2) I liked that the simple functionality, with only four adjustments. Life is complicated enough.

        3) The appearance of the Think was better than the Leap.

        4) The Think had an executive chair demeanor, better for meetings. 

        5) The Think was developed by a designer (Glen Oliver Loew) rather than a team. I like chairs designed by a single designer as I think they have more personality and style. 

        Now, after having used the Think for several weeks, I am 100% happy with my decision. The chair is very comfortable and supporting. Note: you must get the lumbar support option. It's great.

        Room for improvement:

        The Think is a good looking chair, but Steelcase needs to offer a design option. For those wanting the chair to make a great appearance, a model with a polished aluminum frame and trim would be great. Right now the only way to dress the leather option up is with the aluminum base.

        A good model to use for inspiration would be the Eames Time Life chair with it's aluminum accents (see image).

        Note to Steelcase: it you take my advice and offer a design option for the Think, I would like a free upgrade!

         
        5.0

        The Definitive Think Chair Review

        By The Definitive Think Chair Review

        from United States

        Verified Reviewer

        Pros

        • Attractive Design
        • Comfortable
        • Easy to Use/Intuitive
        • Good Value
        • High Quality
        • Sturdy
        • Supportive

        Cons

          Best Uses

          • Executive Chair
          • Formal
          • Home Office Chair
          • Office Chair (Work)

          Comments about Steelcase Think Chair In Fabric:

          If you are reading reviews on the Think chair, this is the one that will help clarify the difference between the Think and the Leap. I put a lot of time into my decision to get the Think, and I want to share what I found so others may benefit.

          I received my Think chair this week. The options were leather with aluminum base and adjustable arms. I think it is a great looking chair, intuitive, supportive and comfortable.

          I was confused at first as to how the Think relates to and differs from the Leap. The Think is the newer model, introduced in 2004, but not as replacement for the much vaunted Leap (2000). So why the Think if the Leap is so great?

          Well, if you look at the Leap, it looks like a task chair. Perhaps the best task chair the world has ever known based on reviews, but, in the end, a task chair. With the Leap, you'll always look a bit like a computer user who is trying to avoid sciatica. That is not the effect I was looking for in my office chair.

          The Think, by contrast, is more of an executive chair, but with high quality ergonomics. While it is fine for using the computer, where it really excels is in meetings. I have a job where I split my day about fifty-fifty between computer work and meetings. So I needed both a task chair and an attractive executive chair in one.

          Unlike the Leap, the Think looks like an executive chair, and is absoulutely perfect for one on one conferences. It has that quality of just making you feel great.

          So, if you are a heavy duty computer user, maybe the Think, but more likely you'll want to consider a task chair like the Leap. If meeting with people is a regular part of your day, then the Think.

          Steelcase never really explains the difference between these chairs. But they do hint at this in the names. Leap = productive worker bee. Think = executive.

          My take on the design of the Think:

          The back of the chair is really cool with the independent support structure. It looks high tech and feels supportive on the spine -definitely a high point and a brilliant design. The arms also are absolutely fabulous, best I have ever encountered. They are highly mobile, so you can easily move them around.

          Finely, I like how the seat curls back at the top and under at the bottom. Sadly, this feature seems to be phased out in the redesigned Think coming in Spring.

          I also like that the Think only has four basic adjusments. Things seem to be getting overly complicated today, and chairs are no different. Some chairs have a million adjustments. That just confuses me. I want a chair that is simple to adjust and use. I don't want to always wonder if I have something wrong. The Think is simple. Just sit in it. I have made no adjustments at all.

          Influence by the Time Life Eames Chair?

          For what it is worth, I suspect the Think chair is influenced to some degree by the famous Eames Time Life chair.

          Note, unlike the Leap, which was designed by a team, the Think was designed primarily by a single designer, Glen Oliver Loew. Any designer worth their salt would be aware of the work of Charles Eames. If you compare the look of the chairs, there is some similarity.

          Regardless, the designer wanted to avoid the look of a task chair and wanted to make the Think good looking. That's executive chair country.

          Areas for improvement?

          One small idea, and it is minor. I would suggest Steelcase explore adding some options to enhance the chairs appearance. While it's attractive, it should have options to raise the look a level. In some applications, this may be desirable.

          To accomplish this, I would suggest adding an option for a higher end polished aluminum base (a la Herman Miller aluminum bases), and adding polished aluminum accents on the arms and frame. Seems like a simple idea for a chair named Think... why did I have to think of it? Just include it as an option at an added cost, not on all models.

          Yes, it could be improved by adding an option for polished aluminum accents like the Eames Time Life chair has. Steelcase's roots are in mid-century modern design, why not take a hint from the era? Seems so obvious.

          Steelcase, if you take my idea here and add this option, I want a free upgrade! You have my email.


          If you have researched this chair as I did, then you have found the Think one of the best of the top ergonomic chairs on the market. In many reviews I have read, it is selected as the best.

          What I have tried to do here is help those looking for an executive chair realize this may be an excellent solution.

          Great job Steelcase!

          My take after one week: 9.5 out of ten.

           
          5.0

          The Definitive Think Chair Review

          By My Take on the Think Chair

          from United States

          Verified Reviewer

          Pros

          • Attractive Design
          • Comfortable
          • Easy to Clean
          • Easy to Use/Intuitive
          • High Quality
          • Sturdy
          • Supportive

          Cons

            Best Uses

            • Conference Chair
            • Formal
            • Home Office Chair
            • Informal
            • Office Chair (Work)

            Comments about Steelcase Think Chair In Fabric:

            If you are reading reviews on the Think chair, take a minute, this is the one that will help clarify the difference between the Think and the Leap. I put a lot of time into my decision, so I want to share what I found so others may benefit.

            I received my Think chair in leather with polished chrome base this week. It is a great looking chair, intuitive, supportive and comfortable.

            Where confusion exists is how the Think relates to the Leap. The Think of course is the newer model, but not a replacement for the much vaunted Leap.

            Just look at it: the Leap chair is a task chair. Perhaps the best task chair the world has ever known, but, in the end, a task chair. It looks like a computer user trying to avoid sciatica. If you're at the computer typing away all day, then the Leap maybe your best option.

            The Think, by contrast, is an executive chair with high quality ergonomics. While it is fine for using the computer, where it excels is in meetings. I have a job where I split my day about 50/50 between computer work and meetings with people. So I needed both a task chair and an attractive executive chair in one.

            Unlike the Leap, the Think looks like an executive chair, and is absoulutely perfect for one on one conferences. It has that quaity of just making you feel great.

            So, heavy duty computer user, maybe the Think, or more likely consider a task chair. Meeting with people regular part of your day, then the Think.

            Steelcase hints at this in the names. Leap = productive worker bee. Think = executive.

            Design of the Think: The back of the chair is really cool with the independent support structure. It looks high tech and feels supportive on the spine. The arms are absolutely fabulous, best I have ever encountered. They are highly mobile, so you can easily move them around.

            I also like that the Think only has four basic adjusments. A chair can have a million adjustments, but that just confuses me. I want a chair that is simple to adjust and use. I don't want to always wonder if I have something wrong.

            For what it is worth, I suspect the Think chair is influenced by the famous Eames Time Life chair. Note, unlike the Leap, which was designed by a team, the Think was designed primarily by a single designer, Glen Oliver Loew. Any famous desiger would be aware of the work of Charles Eames. If you compare the look of the chairs, there is some similarity. Certainly the designer wanted to avoid the look of a task chair and wanted to make the Think very good looking.

            Area for improvement?

            Yes. I would suggest Steelcase explore adding some options to enhance the chairs appearance. While it is attractive, it should have options to raise the look a level. In some applications, this may be desirable.

            To accomplish this, I would suggest adding an option for a higher end polished aluminum base, and adding polished aluminum accents on the arms and frame. Seems like a simple idea for a chair named Think... why did I have to think of it? Just include it as an option at an added cost, not on all models.

            My take after one week: 9.5 out of ten.

            If you have researched this chair, you have found it is one of the best of the top ergonomic chair, in many reviews I have read, it is selected as the best.

            Yes, could be improved by adding an option for polished aluminum accents like the Eames Time Life chair has. Steelcase's roots are in mid-century modern design, why not take a hint from the era?

            Steelcase, if you take my idea here and add this option, I want a free upgrade!

            Great job Steelcase!

             
            1.0

            Manufacture Defect

            By Returned ExPat

            from Orem, UT

            Verified Reviewer

            Pros

            • Easy to Use/Intuitive

            Cons

            • Poor Quality
            • Poor Value

            Best Uses

            • Home Office Chair

            Comments about Steelcase Think Chair In Fabric:

            I purchased my Think chair when I was stationed in India on a 2 year assignment. The Steelcase folks there were ok to work with, but despite ordering several items from the Philippines never quite got my order correct. Anyway, the Think chair I ordered was extremely expensive in India but reasonably good. However, when working long hours, I found that I would develop a pain on the lower right side of my back. I could never quite track down why and figured it was just the way the chair was built. I tried to avoid sitting for too long a period and that seemed to help.

            Now that I've moved back to the united states, I have discovered that the problem with the chair is that it was welded incorrectly during manufacture so the left side sits higher than the right side. I contacted Steelcase to see if anything could be done at this point (my purchase was about 2-3 years ago) and they informed me that I would have to take it up with the dealership (asia-pacific region) that sold me the chair. As I'm back in the US, that isn't going to happen (which I suspected they knew).

            I'm in the market for a new chair now, one that won't give me back pain due to incorrect manufacture. I don't think that I'll be going with Steelcase again.

             
            4.0

            Like Sitting on a Cloud

            By meeeeh

            from Daly City, CA

            Verified Reviewer

            Pros

            • Attractive Design
            • Comfortable
            • Easy to Use/Intuitive
            • Highly Adjustable
            • High Quality
            • Sturdy

            Cons

            • Expensive

            Best Uses

            • Home Office Chair
            • Office Chair (Work)

            Comments about Steelcase Think Chair In Fabric:

            Our old home office chair was causing me back pain. We finally decided to go all out and got a Steelcase chair similar to the kind I have at work. I think I'm going to work from home more often :)

             
            5.0

            Comfort at work

            By Greg

            from Queens, NY

            Verified Reviewer

            Pros

            • Attractive Design
            • Comfortable
            • Easy to Clean
            • Easy to Use/Intuitive
            • Good Value
            • Highly Adjustable
            • High Quality
            • Sturdy
            • Supportive

            Cons

              Best Uses

              • Office Chair (Work)

              Comments about Steelcase Think Chair In Fabric:

              Since receiving this chair I've been able to work with no pain.

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              Q&A

              Do you have questions about this product?

              get answers from real customers and in-house experts with AnswerBox.

              13 Questions | 13 Answers
              Displaying questions 1-10Previous | Next »
              • Q:

                Is the lumber visible, e.g. White on a black chair?
                Asked on 10/7/2014 by Stephan from MD

                1 answer

                • Staff Reviewer

                  A:

                  Hello Stephan,

                  Yes, the lumbar support is always visible on a Think chair. The lumbar support will always match the frame color, so it could be black or platinum depending on chair frame color.

                  Answered on 10/8/2014 by Erick from Steelcase
              • Q:

                I had a question on the Think Chair in Leather. Is there any way I can get fabric samples for each of the colors? I definitely want the chair but would like to see how it looks with respect to my other furniture I'm trying to pair it with.
                Asked on 9/9/2014 by Prem from NY

                1 answer

              • Q:

                Can you change the back and seat of Think chair…I made a mistake in selection of the color. Purchase this chair from you in Sept 2013.
                Asked on 1/20/2014 by Margaret from Los Altos Hills, Ca

                1 answer

                • Staff Reviewer

                  A:

                  Hello Margaret,

                  Back and seat of the Think chair can be replaced, we currently don't offer these replacement parts on Steelcase Store, but if you contact an Authorized Steelcase Dealership in your area, they will be able to assist you:

                  http://store.steelcase.com/dealer-finder/

                  Answered on 1/21/2014 by Erick from Steelcase
              • Q:

                Hi,

                I am trying to find the weight limit that this chair holds. I cant find it. Can you please let me know.

                Thank you
                Asked on 12/3/2013 by Amanda

                1 answer

                • Staff Reviewer

                  A:

                  Hello Amanda,

                  The Think Series seating products have been tested to increased loads and forces that exceed the ANSI/BIFMA X5.1 Standard. These tests ensure Think chairs will support users weighing up to 300 lb. with no loss of performance.

                  Answered on 1/3/2014 by Erick from Steelcase
              • Q:

                We've had a remodel and we would like to replace the seats with a different color fabric. Can we order replacement seats for our chairs?
                Asked on 11/26/2013 by Todd from SF

                1 answer

                • Staff Reviewer

                  A:

                  Hello Todd,

                  We currently don't offer replacement seats on Steelcase Store, but if you contact an Authorized Steelcase Dealership in your area, they will be able to assist you:

                  http://store.steelcase.com/dealer-finder/

                  Answered on 11/29/2013 by Erick from Steelcase
              • Q:

                what is the lumbar support option?
                Asked on 11/24/2013 by Linda from wa state

                1 answer

                • Staff Reviewer

                  A:

                  Hello Linda.

                  Lumbar height adjusts over 4 1⁄4" to provide additional lower back support and is available as an option.

                  Answered on 11/28/2013 by Erick from Steelcase
              • Q:

                Can you please let me know the best way to clean the fabric on the seat of the Think chair. It is a black fabric. Thank you!
                Asked on 9/26/2013 by SH

                1 answer

              • Q:

                If I buy the Think Chair that does not include a lumbar support, and I decide that I want to add it later, is that possible on the chairs as a standard option?
                Thanks,
                Stuart
                Asked on 8/8/2013 by Question on Think from Phoenix, Arizona

                1 answer

              • Q:

                What is the weight limit for Think Chair?
                Asked on 6/13/2013 by Susan from San Francisco

                1 answer

                • Staff Reviewer

                  A:

                  The Think Series seating products have been tested to increased loads and forces that exceed the ANSI/BIFMA X5.1 Standard. These tests ensure Think chairs will support users weighing up to 300 lb. with no loss of performance.

                  Answered on 6/14/2013 by Erick from Steelcase
              • Q:

                Can the arms be removed?
                Asked on 4/29/2013 by SJ from NYC

                1 answer

                • Staff Reviewer

                  A:

                  Technically arms can be removed and the chair still be usable. If this is done, we recommend to order a part called "decorative plug" this part covers the holes that will be left when removing the arms. Unfortunately this part is not available through the Steelcase Store, you will need to contact one of our authorized dealers so they can order this part for you.

                  http://store.steelcase.com/dealer-finder/

                  Answered on 5/20/2013 by Erick from Steelcase
              Displaying questions 1-10Previous | Next »

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