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Do you sell replacement parts online?
Yes, we offer select service parts online that most customers can install themselves including casters, bases, keys, and headrests.  Please look at our Service Parts page or search for the item you are looking for in the search box.

Where can I find more Steelcase replacement parts?
Steelcase Store offers our commonly requested service parts such as keys, casters, arm caps and file bars. If you are looking for replacement parts that are not sold online, please visit your authorized Steelcase Dealer.  A list of authorized dealers is available at steelcase.com.

Why aren’t all Steelcase products sold online and where can I find them?
Steelcase Store offers a variety of products found in the Steelcase Inc. portfolio. These products have been designed and tested for home or office settings and can easily be purchased and conveniently shipped to a residential or business address. 

Can’t find what you are looking for? Our full line of office furniture products for business use is available through an authorized dealer. A list of authorized Dealers is available at at steelcase.com. We value your feedback and want to hear from you. To let us know how we can improve your shopping experience, or to ask a specific question about your order, email us.

May I get my own fabric applied to your product?
Sorry, not at this time. Please visit your local Steelcase dealer if you have a specific fabric you want applied to a product.

Can you send me a fabric sample (swatch)?
Yes. Our customer service team can order a fabric or leather swatch for you. Give them a call at 800.516.3454 and let them know what you need. You may also order a swatch online by filling in and submitting our fabric sample request form.

Where can I find assembly instructions?
Instructions are sent with products that require assembly. We will also soon post the assembly directions online for you to download and print.

Where can I find the adjustability guide for my product?
Depending on the product, adjustability guides are either incorporated directly on the product or sent with the product. A number of our products also have an animated adjustability guide available on this site. Visit the product detail pages and look in the upper right hand corner for the “Adjustments animation” link.

How do I care for my product?



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