Free Shipping & No-Risk Returns

Shop with Confidence at Steelcase Store.

When you shop at Steelcase Store, our goal is for you to be entirely confident with your purchase and our products; and we want to make your shopping experience as hassle-free as possible.

We offer many benefits to make your decision to purchase with us the right choice:

Free Shipping

Free shipping is offered on eligible products to locations within the continental U.S. via FedEx Ground. Most of our products are make-to-order and ship in 6-8 business days. Each product description page indicates the options available for that particular product.

Alaska, Hawaii & Ontario, Canada: Products shipped to these areas will be assessed a 7% additional charge to cover added freight charges as well as customs and duty fees.

No-Risk Returns

We're confident you will be completely thrilled with your new product. But if not, we will gladly accept items originally shipped via FedEx when returned within 30 days from the date you received it, in new condition and in the original packaging for a full refund. Give us a call to arrange it!

We will pay the cost when you ship the product back to us from an address in the continental United States. Products shipped via Inside Delivery, or White Glove Delivery and Installation are not returnable.

Limited Lifetime Warranty

We promise. You can depend on our products, our services and our people. Steelcase Inc. (“Steelcase”) warrants that Steelcase®, Turnstone®, Nurture®, and Details® brand products are free from defects in materials and workmanship for the life of the product.

Exceptions may apply. This warranty is valid from the date of delivery, regardless of shift usage, and covers the original purchaser for products delivered in the Americas: United States, Canada, Mexico, Latin America and the Caribbean.