Crew by Steelcase

All-day comfort + high-level performance.
Buy your Crew chair today.

Steelcase Crew chair reviews

Crew features intuitive controls right where you need them, a high level of performance and comfort, and a design that is classic and tailored.

REVIEW SNAPSHOT®

by PowerReviews
SteelcaseCrew
 
4.2

(based on 5 reviews)

Ratings Distribution

  • 5 Stars

     

    (2)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Comfortable (5)
  • Durable (4)
  • Attractive (3)
  • Easy to clean (3)
  • Good support (3)

Cons

    Best Uses

      Reviewed by 5 customers

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      Displaying reviews 1-5

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      5.0

      product performance and quality.

      By savelyani

      from New york

      Pros

      • Attractive Design
      • Comfortable
      • Easy to Clean
      • Easy to Use/Intuitive
      • Good Value

      Cons

      • Hard to Clean
      • Hard to Use
      • Lacks Adjustability
      • Poor Quality

      Best Uses

      • Conference Chair

      Comments about Steelcase Crew:

      product performance and quality was amazing.

      (1 of 1 customers found this review helpful)

       
      3.0

      Broken Arm

      By laahenry

      from Knoxville, TN

      Verified Reviewer

      Pros

      • Attractive Design
      • Comfortable
      • Easy to Clean
      • Easy to Use/Intuitive
      • Highly Adjustable
      • Sturdy
      • Supportive

      Cons

      • Hard To Repair

      Best Uses

      • Office Chair (Work)

      Comments about Steelcase Crew:

      Love my chair but DO NOT love that the arm rest top keeps falling off. It is held on by one screw which is VERY hard to access.

      (0 of 1 customers found this review helpful)

       
      4.0

      Comfort supreme

      By Home office workder

      from Cape May, NJ

      Verified Reviewer

      Pros

      • Comfortable
      • Highly Adjustable
      • High Quality
      • Sturdy
      • Supportive

      Cons

      • Needs More Color Choices

      Best Uses

      • Home Office Chair
      • Office Chair (Work)

      Comments about Steelcase Crew:

      I love my Steelcase chair as it is so comfortable for my new home office. I wish there were more fabric choices however. I had seen a fabric that I really liked that you offered, but it wasn't available in the chair option I needed. I'm having my designer make me a chair slip cover for the back of the chair to match my office.

      (1 of 1 customers found this review helpful)

       
      5.0

      Crew office chair

      By Baby Boomer Oregonian

      from Portland, OR

      Verified Reviewer

      Pros

      • Attractive Design
      • Comfortable
      • Easy Assembly
      • Easy to Clean
      • Easy to Use/Intuitive
      • Good Value
      • Highly Adjustable
      • High Quality
      • Sturdy
      • Supportive

      Cons

        Best Uses

        • Home Office Chair

        Comments about Steelcase Crew:

        I am very pleased with my new Crew chair which I ordered online from Steelcase. It arrived in a timely manner in undamaged and secure packaging. Assembly was very easy. I am so happy with the celery green color which compliments the decor for my home office. The many features of the chair have made it easy for me to customize it for my short stature, including the seat, back and arms. I am impressed with the quality of this product. No unpleasant surprises! I expect to use this chair for many years to come. Would definitely suggest it to others.

        (2 of 2 customers found this review helpful)

         
        4.0

        Crew chair makes a world of a difference

        By Maria the workerbee

        from Grand Rapids, MI

        About Me Midrange Shopper

        Pros

        • Comfortable
        • Durable

        Cons

        • Heavy

        Best Uses

        • Formal Use
        • Informal Use

        Comments about Steelcase Crew:

        I use Crew to do focused work which requires a lot of concentration. The ergonomic design supports my body and helps me maintain good posture keeping my mind on the task and not on my strain or discomfort. I've found that Crew is a big factor in my productivity. It's amazing what a good chair can do!

        • Primary use:
        • Business

        Displaying reviews 1-5

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        Q&A

        Do you have questions about this product?

        get answers from real customers and in-house experts with AnswerBox.

        5 Questions | 6 Answers
        Displaying questions 1-5
        • Q:

          I'm looking into buying "Crew Stool in Fabric" version of this chair. But I am getting conflicting figures of how high the seat raises off of the ground. The specifications on the site claim that: "Crew Stool: 22-1/4 to 32-1/2 inches" but in the questions below the reviews people say it only goes from 16 to 21 inches high. Can someone Please confirm the stats? I dont want to spend $600 on a chair just to send it back because the specs on the website were wrong.

          Thanks!
          ~Michael
          Asked on 9/7/2014 by Michael from Midland, MI

          1 answer

          • Staff Reviewer

            A:

            Hello Michael,

            Crew stool seat height from floor is 22 1⁄4"–32 1⁄2"

            The response you see on the Q&A it is for the Crew chair, I will modify the answer so it doesn't confuse someone else, thanks for letting us know about this.

            Answered on 9/8/2014 by Erick from Steelcase
        • Q:

          Recently TD Bank puschase the crew office chair to be use at my work station could you please tell me how or ware I can obtain an instructional manual on how to adjust my crew office chair.
          Asked on 2/17/2014 by Ron from Mount Laurel NJ 08054

          1 answer

        • Q:

          Is the chair back all in fabric? One of the pictures looks like the back part of the chair back is plastic and the front part of the chair back is fabric. Other pictures looks like the chair back is all fabric.
          Asked on 2/8/2014 by Kevin from Illinois

          1 answer

          • Staff Reviewer

            A:

            Hello Kevin,

            The outer back of the chair is plastic. We do have an option to get the outer back in fabric, but this option is not available on our online store.
            If you contact an Authorized Steelcase Dealership in your area, they will be able to assist you in ordering one:

            http://store.steelcase.com/dealer-finder/

            Answered on 2/11/2014 by Erick from Steelcase
        • Q:

          How high does the seat rise up?
          Asked on 8/22/2013 by Kennythejet from Portland, OR

          2 answers

          • Staff Reviewer

            A:

            Hello Kenny,

            Crew chair seat height from floor is 16"–21". So the highest it rises up is 21" and this is from the floor to the top of the seat cushion.

            Answered on 9/11/2014 by Erick from Steelcase
          • Staff Reviewer

            A:

            Seat height from floor is 16"–21". So the highest it rises up is 21" and this is from the floor to the top of the seat cushion.

            Answered on 8/26/2013 by Erick from Steelcase
        • Q:

          Are the arms removeable? I have some of model#46216189 and somebody wants the arms removed.
          Asked on 3/6/2013 by dylan from michigan

          1 answer

          • Staff Reviewer

            A:

            Yes, they most definitely can be removed. If you have any difficulty, do not hesitate to contact our customer care team for support.

            Answered on 3/14/2013 by Ryan from Steelcase Store Team from Grand Rapids, MI
        Displaying questions 1-5

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